There are several ways to inspect goods in international logistics, including the simplest manual inspection and X-ray inspection. Before inspecting goods, freight forwarders need to communicate with customers in advance so that customers have a psychological expectation, which is to protect the interests of both parties. The customer and the transportation agent should be clear that the package contains any form of goods (such as liquid, brand, or electronic products). The following is the manual inspection case. The brand is inside the customer’s package. In the case of individual packaging, it can only be processed by X-ray machine
Handling the inspection process is to give customers a good transportation service experience, but also for the safety of international transportation, which can also improve customer satisfaction.