CASE

There are several ways to inspect goods in international logistics, including the simplest manual inspection and X-ray inspection. Before inspecting goods, freight forwarders need to communicate with customers in advance so that customers have a psychological expectation, which is to protect the interests of both parties. The customer and the transportation agent should be clear that the package contains any form of goods (such as liquid, brand, or electronic products). The following is the manual inspection case. The brand is inside the customer’s package. In the case of individual packaging, it can only be processed by X-ray machine Handling the…

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Our company has a complete set of perfect transportation system for Amazon goods. After customers buy products on the website, we will help them handle everything, and they only need to wait for the goods to arrive in the Amazon store and be put on the shelves. Helping customers reduce transportation costs is also one of the tasks I need to work on. Therefore, I have gained friends brought by customers, who also set up shops in local Amazon. I like to communicate with them and make deals.

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Trial phase: The client contacted me and wanted to sell necklaces in the United States, but he said he had no experience in sales and transportation. I gave him the optimal shipping plan and advised him to test the market with a small number of products. Help him pack and send to Amazon after work. Half a year later, according to the transportation volume, the product is not a hot seller. Profits are not high. I decisively advise the client to abandon the sale of this product. Ask him to look for an electronic product. In the areas of…

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When we mention Indian customers, many foreign trade people will palm their faces and sigh, because Indian customers really like to bargain, and fickle, like to discount. But India as the world’s second largest population country, its market demand is very large. So how should we deal with Indian customers? Pay attention Indians are usually very meticulous and detail-oriented people who will pay attention to every word, every clause of the contract. I remember that once, due to the change of the company model, the order drafted for the customer was different from the last time. The customer carefully…

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Service guests to get praise first, must be a good attitude to work, the service is more thoughtful. The language is more friendly, as a business, the most important thing is to provide high-quality transportation channels and services to win customer satisfaction and reputation. Here are some tips to build positive consumer relationships: Provide excellent service and transportation channels: Ensure that your products and services meet customer expectations and are delivered with exceptional quality and professionalism. Listen and respond to customer feedback: Actively listen to customer feedback, including praise and criticism. Respond to customer questions and concerns, help solve…

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1、Actual Weight The weight obtained according to weighing (to weigh) includes the actual gross weight (G.W.) and the actual net weight (N.W.). 2、Chargeable Weight(C.W.) The billing weight is either actual hairy weight or size weight, billing weight = actual weight vs volume weight, and those who are large are the weight of calculating the cost of transportation. 3、Calculation method (1).International express delivery: Rules package: Long (CM) × Width (CM) × Height (CM) ÷ 5000 = Volume Weight (KG) (2).Air/Sea/Train transportation Rules package: Long (CM) × Width (CM) × Height (CM) ÷ 6000 = Volume Weight (KG) That is 1cbm≈166.66667kg….

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When the customer’s goods arrive at the company, the warehouse colleagues find that the packaging of the goods is damaged, take photos and feedback to the customer in time Solution – Strengthen the packing of goodsWe help customers pack the product, and then send the effect drawing to the customer again, which can enhance the customer’s professional recognition of the company’s operation Damage of goods is a common problem in the transport of goods, but by strengthening the packaging of goods, reasonable choice of transport mode and means of transport, reasonable placement of goods, protection measures during transport, and…

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Companies that do foreign trade in China, including merchants on Alibaba platforms, relies on our express delivery to the United States, and it can be delivered in as little as 3 days. The company met required deadlines and delivered on time. Our company has cooperated with DHL for more than 15 years. Our values company timeliness. An advanced tracking system provides real-time updates, ensuring transparency and peace of mind. This efficiency allows many customers to focus on its core business without worrying about logistics. For businesses that need fast, reliable international shipping, Express comes highly recommended.

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